Privacy Policy

1. Introduction

CiteBoost ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

Please read this Privacy Policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

• Name and email address
• Account credentials
• Payment information (processed securely through third-party payment processors)
• Profile information you choose to provide
• Communications with us

2.2 Usage Information

We automatically collect certain information about your device and how you interact with our Service:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, features used, time spent)
• Log data (access times, error logs)
• Cookies and similar tracking technologies

2.3 Content Information

We collect and process content you submit to the Service, including:

• URLs and website content you submit for optimization
• Configuration settings and preferences
• Analytics and performance data

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments and questions
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address technical issues and security threats
• Personalize and improve your experience
• Send marketing communications (with your consent where required)

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 Service Providers

We share information with third-party service providers who perform services on our behalf, such as:

• Payment processing
• Data analytics
• Email delivery
• Hosting and infrastructure services
• Customer support

4.2 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

4.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

5. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Data Retention

We retain your information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access and receive a copy of your personal information
• Correct or update your personal information
• Delete your personal information
• Object to or restrict processing of your information
• Data portability
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us at privacy@citeboost.io.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your activities on our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

9. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these third-party sites. We encourage you to read their privacy policies.

10. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from your jurisdiction. By using the Service, you consent to such transfers.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: privacy@citeboost.io
• General inquiries: support@citeboost.io