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Frequently Asked Questions
Quick answers to common questions about CiteBoost
Getting Started
How does CiteBoost enhance LLM discovery?
CiteBoost runs programmatic traffic campaigns that intelligently distribute traffic across multiple AI models including ChatGPT, Claude, Perplexity, Google AI, and Grok. This creates engagement patterns that help AI language models better recognize and reference your content.
What is programmatic traffic and how does multi-model testing work?
Programmatic traffic is automatically distributed across multiple AI models based on your configured distribution percentages. For example, you might send 50% to ChatGPT, 30% to Claude, and 20% to Perplexity. This allows you to A/B test which models work best for your content. All traffic is compliant and delivered through our trusted advertising partners.
How quickly will I see results?
Traffic generation begins immediately after campaign activation. LLM discovery improvements typically become noticeable within 2-4 weeks as AI models process the increased engagement signals.
Billing & Pricing
How does credit-based billing work?
You add credits to your account and pay per click generated. There are no monthly commitments - you only pay for the traffic you actually receive.
What happens if I run out of credits?
Campaigns will pause automatically when credits are depleted. You can enable auto-topup to ensure continuous operation or manually add credits anytime.
Can I get a refund on unused credits?
Yes, unused credits can be refunded within 30 days of purchase. Active campaigns must be paused before requesting a refund.
Technical
Do you support all types of content?
CiteBoost works with any publicly accessible web content including blogs, product pages, documentation, and marketing materials. Content must comply with standard advertising policies and be appropriate for general audiences.
Can I track the traffic in my analytics?
Yes, programmatic traffic from CiteBoost will appear in your web analytics. We recommend setting up UTM parameters to distinguish CiteBoost campaigns from organic visitors and see which AI models are driving the most engagement.
How do team workspaces work?
Workspaces allow multiple team members to collaborate on campaigns. Owners can invite admins and members with different permission levels for campaign management and billing access.
Still need help?
Our support team is here to help you succeed with your LLM discovery campaigns.
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