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Find answers to common questions or get in touch with our support team for personalized assistance with your AI citation campaigns.

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Frequently Asked Questions

Quick answers to common questions about CiteBoost

Getting Started

CiteBoost recruits verified people around the world to have authentic conversations with AI models — ChatGPT, Claude, Perplexity, Google AI, and Grok — about your brand. Over time, models pick up the signal and start surfacing your name when relevant questions come up. This is the same kind of human input (RLHF) that trained these models in the first place.

You configure what percentage of conversations go to each AI model. For example, you might send 50% to ChatGPT, 30% to Claude, and 20% to Perplexity. This lets you A/B test which models respond best to your brand. Every interaction is a real person on a real device having a real conversation.

Conversations begin immediately after campaign activation. Most customers see their first AI mentions within 1–2 weeks. Full effect — meaningful share-of-voice across multiple models — typically lands in 3–4 weeks.

Billing & Pricing

Pick a monthly plan or buy credits on demand. One credit = one real person talking to one AI model about your brand. Your credits are deducted as conversations happen.

Campaigns will pause automatically when credits are depleted. You can enable auto-topup to ensure continuous operation or manually add credits anytime.

Yes, unused credits can be refunded within 30 days of purchase. Active campaigns must be paused before requesting a refund.

Technical

CiteBoost works with any brand, product, or service. You provide the URLs and prompts, and real people have conversations with AI models about your brand. Content must be appropriate for general audiences.

Yes, CiteBoost provides detailed analytics showing every conversation — which AI model, country, device, and more. You can see exactly how your credits are being used in real time.

Workspaces allow multiple team members to collaborate on campaigns. Owners can invite admins and members with different permission levels for campaign management and billing access.

Still need help?

Our support team is here to help you succeed with your AI citation campaigns.

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